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In case that a tourist or distributor wishes to cancel or postpone the trip, the tourist or distributor (the person whose name is on the booking document) must fax, email, or come to the company to sign a cancellation document, either of which is to inform the company in writing of the cancellation (the company does not accept cancellations via telephone under any circumstances).
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In case that a tourist or distributor wishes to request a refund of the service fee, the tourist or distributor (the person whose name is on the booking document) must fax, email, or come to the company to sign a refund request document, either of which is to request a refund of the service fee, by attaching a power of attorney with supporting evidence of the power of attorney,
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Evidence of payment of various service fees, and the full bank account book to which the money is deposited.
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If a tourist is unable to travel, such as being sick (with a medical certificate from a hospital certifying), not receiving visa approval from the embassy, receiving visa approval from the embassy but not traveling, or the tourist is unable to enter or exit the country, the company reserves the right to collect the actual expenses incurred. The refund conditions are as follows: "Announcement of the Tourism Business and Guide Committee on the Criteria for Determining the Rate of Refunds to Tourists B.E. 2563"
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Cancellation no less than 30 days before departure (excluding the departure date), refund the remaining tour cost after deducting all actual expenses for tour preparation, such as flight ticket deposits, international land service fees, etc."
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Cancellation no less than 15-29 days before departure (excluding the departure date), refund 50 percent of the total tour cost, except for all actual expenses for tour preparation, such as flight ticket deposits, international land service fees, etc."
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Cancellation less than 15 days before departure, the company reserves the right not to refund the entire tour cost.
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The refund to tourists according to the above conditions, which have some deductions, is because the company has already paid actual expenses for tour preparation, such as flight seat deposits, accommodation reservations, and other necessary expenses, etc.
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In some cases, tickets must be issued 45-60 days before departure if the airline ticket has already been issued. But if tourists cancel the trip or are unable to travel, the company reserves the right to collect the actual expenses incurred. In some cases, if a refund can be requested, tourists must wait for a refund from the airline, which takes at least 3-6 months.
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Cancellation of travel with a group traveling during a holiday season, such as New Year, Songkran, etc., including special flights such as CHARTER FLIGHT, will not refund the deposit or the entire tour fee paid, regardless of the cancellation reason.
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In the event that there is a reason to cancel the trip that the company has advertised, which is not the company's fault, the company is willing to refund the service fee that the customer has paid after deducting the actual expenses incurred. It must be no less than 45 days before the trip. Please read the message carefully before booking a tour every time for your own benefit.
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When you travel with the group, if you stop using any service or do not travel with the group, it is considered that you waive your rights. You cannot claim the service fee and deposit back under any circumstances.
English 
London, United Kingdom 
AirlineEVA Air
Travel period :
@traveligo
Pay a deposit of 44,000 baht per person + visa fee of 7,500 baht (deposit + visa fee in case you want the company to apply for you)
* In case you want the company to apply for you, the visa fee must be paid together with the deposit.
Send a copy of the traveler's passport, which must be valid for at least 6 months, to make a visa application appointment within 3 days from the booking date. If you do not send a copy of the passport, the company reserves the right to automatically cancel the tour booking.
When it is confirmed that the group can depart, the customer can prepare the documents to apply for the visa immediately.
If you want to issue a domestic ticket (in case the customer is in the province), please contact the officer before issuing the ticket every time. If the ticket is issued without informing the officer, the company reserves the right not to be responsible for the expenses incurred.
The visa application in each embassy has different document preparation and visa application procedures, both for groups and individual applications (in person). You can ask for information to support your decision before booking from the officer.
If in your group there are people who need special care, use a wheelchair, children, the elderly, have chronic diseases, or are not convenient to travel for more than 4-5 hours continuously, you and your family must take care of your family members by yourself because traveling as a group The tour leader is required to take care of the entire tour group.