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In the event that a tourist or agent wishes to cancel or postpone a trip, the tourist or agent (the person whose name is on the booking document) must fax, email, or come to sign a cancellation document at the company, in one of the following ways: to notify the company in writing of the cancellation (the company does not accept cancellations via telephone in any case). The refund terms and conditions are as follows: “Announcement of the Tourism Business and Guide Committee on the Criteria for Determining the Rate of Refunds to Tourists B.E. 2563”:
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Cancel no less than 30 days before departure (excluding the departure date): Refund the remaining tour cost after deducting all actual expenses for tour preparation, such as flight ticket deposits, international land service fees, etc.
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Cancel no less than 15-29 days before departure (excluding the departure date): Refund 50 percent of the total tour cost, except for all actual expenses for tour preparation, such as flight ticket deposits, international land service fees, etc.”
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Cancel less than 15 days before departure: The company reserves the right not to refund the entire tour cost.
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Refunds to tourists according to the above conditions, which include partial deductions, Since the company has actual expenses paid for tour preparation, such as flight ticket deposits, accommodation reservations, and other necessary expenses, etc. **
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Cancellation of travel with groups traveling during holidays, such as New Year, Songkran, etc. Some airlines guarantee seat deposits with the airline and accommodation deposits, including special flights such as CHARTER FLIGHT, will not refund the deposit or the entire tour fee paid, regardless of the cancellation reason.
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***In the event that there is a reason to cancel the trip that the company advertises, which is not the company's fault, the company is willing to refund the service fee that the customer has paid after deducting the actual expenses incurred. It must be no less than 45 days before the trip. Please read the message carefully before booking a tour every time for your own benefit. ***
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In the event that the Immigration Bureau in Bangkok and abroad refuses to allow departure or entry to the country specified in the travel itinerary, the company reserves the right not to refund the tour fee in any case.
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When you travel with the group, if you cancel any service or do not travel with the group, it is considered that you have waived your rights and cannot claim the service fee and deposit back. In any case, the company reserves the right to collect all expenses in case you cancel your trip and the group is not full as specified by the company (20 or more people) due to damages to the company and other travelers traveling in the same group. The company must pay for all damages caused by your cancellation.
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In case of illness that makes you unable to travel, which requires a medical certificate from the hospital, the company will postpone your trip to the next group. However, you will have to pay the non-refundable expenses, which are:
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Ticket deposit fee and visa fee as charged by the embassy.
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In case of applying for a visa but not receiving approval from the embassy (visa rejection) and you have paid the tour fee or deposit, the company will collect only the actual expenses, such as visa fee and visa application service fee / air ticket deposit or air ticket (in case of air tickets already issued) and the difference in the case that the group does not travel in full as specified.
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In case of visa approval and cancellation before or after ticket issuance, the company reserves the right not to refund the entire tour fee.
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In case travelers are unable to enter or exit the country due to forgery or prohibition by the officer, for whatever reason, the company reserves the right not to refund the entire tour fee.
English 
Southern Finland, Finland 
AirlineFinnair
Travel period :
@traveligo
Visa consideration is at the discretion of the embassy, not the tour company. Preparing good and correct documents will help facilitate the embassy's consideration.
In case you need to use your passport while applying for a visa or before traveling with the company, you must inform the company in advance to plan your visa application. Some embassies take a long time to consider visas and may not be able to remove the passport during the visa consideration.
For travelers who study or work abroad, you must apply for a visa by yourself in the country where you reside or study.
The passport must be valid for at least 6 months, counting from the date of departure from the country. If it is less than 6 months, the traveler must submit a request for a new passport. Please prepare the old passport for the company because your travel history will be very useful for applying for a visa. The number of pages in the passport must be at least 3 pages empty for the visa.
For those who have a passport cover, please remove it. If it is lost, the company will not be responsible for that passport cover. The passport is considered an official document. There must be no tears, writings, or additions in the book.
The company has reserved seats and paid a deposit for the airfare. If you cancel the tour for any reason The company reserves the right to collect a deposit for airfare, which costs approximately 1,000 - 5,000 baht, depending on the airline and travel period.
If the airfare has been issued but you are unable to travel, the company reserves the right to collect the actual expenses and wait for the refund from the airline, which takes at least 3-6 months.
Long Leg seats are usually located near the emergency exits and the person who will sit must meet the qualifications specified by the airline, such as being physically fit and able to help others quickly in the event of a problem with the plane, such as being able to open the emergency door (weighing approximately 20 kilograms), not having health or physical problems, and the authority to provide Long Leg seats depends on the airline check-in officer at the time of check-in only.
Due to the different room layouts of each hotel, the rooms of single, twin/double, and triple rooms may not be adjacent to each other, and some hotels may not have triple rooms, but may have 1 large bed and 1 extra foldable bed. Most European hotels may not have air conditioning because they are in areas with low temperatures.
In the case of international conferences (Trade air), hotel rates are significantly higher and rooms in the city are full. The company reserves the right to change or move the city to suit the situation. European hotels that are in the form of Traditional Buildings, single rooms may be compact and do not have a bathtub, depending on the design of each hotel and each room may have different characteristics.