The hotel itself is nice...for the most part. My guest service experience at check-in was less than desirable. The front desk agent was not pleasant or welcoming. My brother and I both were staying...more +
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Hotel Reviews
TripAdvisor Traveler Rating
? TripAdvisor 2016Latest reviews from TripAdvisor
callmeRoyalTee
Ohio
Stayed December 2023
“Poor Guest Service”
Sleepingnoah
Houston, Texas
Stayed October 2023
“Skip it! Paid parking and overcharged above booked rate”
They charge for parking. When I arrived they charged me $150 over my booked rate. It took more than 24 hours to get it figured out. I asked for the parking to be removed because I was never told...more +
angiew676
Sulphur Springs, Texas
Stayed August 2023
“ZERO WATER PRESSURE, HORRIBLE BEDS AND PILLOWS”
No water pressure at ALL. Horrible beds. Nothing around decent to eat out without having to drive a ways. Room smelled horrible. Carpets in hallways filthy. Breakfast was okay because they had a...more +