Lake Rotorua Hotel, Rotorua, Bay of Plenty, New Zealand

Lake Rotorua Hotel

131 Lake Road, Rotorua, New Zealand, 3010
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Lake Rotorua Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
A damage deposit of NZD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodation charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.25% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

Please note that all Special Requests are subject to availability and additional charges may apply.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Facilities

Hotel Facilities
  • Concierge Service
  • Ironing Service
  • Outdoor Pool
  • Heating
  • Facilities for Disabled Guests
  • Newspapers
  • Dry Cleaning
  • Family Rooms
  • BBQ Facilities
  • Daily Housekeeping
  • Outdoor Pool (seasonal)
  • Free Parking
  • Laundry
  • Free Wifi
  • Tour Desk
  • Non-smoking Rooms
  • Fax/Photocopying
  • Express Check-in/Check-out

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