Clarion Suites Gateway hotel, Melbourne, Victoria, Australia

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Clarion Suites Gateway in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of AUD 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that guests are required to present a valid photo ID and credit card upon check-in. The credit card will serve as a guarantee for any incidental charges incurred, as well as a guarantee for any damages caused.

Clarion Suites Gateway has a “No Party Policy” which states that noise must be kept to a low level at all times, in consideration of other guests or residents. Parties, loud music and/or excessive noise are not permitted in this building. Hotel Management reserves the right to evict guests that do not comply with this standard. The above conditions must be agreed to with a signature upon check in.

Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that when paying with a international credit card, the credit card surcharge is non-refundable.

Please note that parking charges on New Year's Eve (31 December) are AUD $50 per night, is limited to 1 car and must be arranged and paid for in advance.

Please note that on public holidays:
- only limited housekeeping services and rubbish removal is provided.
- the restaurant is closed for lunch and dinner.