Montego Mermaid Beach Motel, Mermaid Beach, Queensland, Australia

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property will not accommodate hen, stag or similar parties.
This property is located in a residential area and guests are asked to refrain from excessive noise.
This property is located in a busy area and guests may experience noise.
Please inform Montego Mermaid Beach Motel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
A damage deposit of AUD 200 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
You must show a valid photo ID and credit card upon check in. The credit card and ID must be in the same name as the guest's name on the booking confirmation. The credit card must be the same as the one used for the reservation. A copy of your photo ID will be taken by the property's security. Guests who are not willing to provide this may have their reservation cancelled without refund.

Please note guests over the age of 3 must be accommodated in their own bed.

Please note that guests under 18 years of age must be accompanied by an adult.

Please note that this hotel has a strict 'No Party Policy'. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged.

Please note that housekeeping service is only offered for stays of more than 5 nights. You can request daily housekeeping service at an extra charge.

All guests must sign the property's Terms of Stay.

Please note that construction work is going on nearby from 15th March and some rooms may be affected by noise.

Please note that all guests must follow Queensland health directives and use the QR code sign in at the premises.

Please note During the times of lockdowns due to Coronavirus this facility will only accept emergency workers only.

All guests will be asked to provide proof of address via a photo identification.