Grand Mercure Apartments Magnetic Island, Magnetic Island, Queensland, Australia

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Please inform Grand Mercure Apartments Magnetic Island in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please let Grand Mercure Apartments Magnetic Island know your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property using the contact details found on the booking confirmation.

Please note that a non-refundable 3.5% surcharge applies for payments with American Express credit cards and a non-refundable 2.2% surcharge applies for payments with VISA and Mastercard credit cards.

All clients under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.