English Oaks Resort & Spa Hervey Bay
569-571 Charlton Esplanade, Urangan, Hervey Bay, Australia, Qld 4655
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Please inform Oaks Hervey Bay Resort and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that there is a non-refundable 1.5% charge when you pay with a credit or debit card.
Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.
All guests must sign the property's Terms of Stay.
Please note that all guests under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship, if requested upon check-in.
When booking more than 4 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that there is a non-refundable 1.5% charge when you pay with a credit or debit card.
Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.
All guests must sign the property's Terms of Stay.
Please note that all guests under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship, if requested upon check-in.
When booking more than 4 rooms, different policies and additional supplements may apply.
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Facilities
Hotel Facilities
- Restaurant
- Room Service
- Meeting/Banquet Facilities
- Bar
- Sauna
- Non-smoking Rooms
- Fishing
- Laundry
- Facilities for Disabled Guests
- Family Rooms
- Free Parking
- Express Check-in/Check-out
- Massage
- Windsurfing
- Canoeing
- Cycling
- Tour Desk
- Heating
- Fax/Photocopying
- Diving
- Ticket Service
- Outdoor Pool
- Free Wifi
- Air Conditioning
- Outdoor Pool (all year)
- Concierge Service
- Vending Machine (drinks)
- Vending Machine (snacks)
- Beachfront
- Evening Entertainment
- Water Park
- Grocery Deliveries
