The Crest Apartments, Gold Coast, Queensland, Australia

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Crest Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that The Crest Apartments does not accept payments with American Express credit cards.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Reception opening hours are as follows:
Monday to Friday: 09:00-17:00
Saturday: 09:00-12:30
Sunday and Public Holidays: 10:00-12:00

If you expect to arrive outside of reception hours, you must contact the property using the contact details found on the booking confirmation.

Please note that this hotel has a strict “No Party Policy”. Any violation of this policy will result in eviction from the property and additional cleaning fees will be charged. Any such bookings will be cancelled, with no refund given.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that housekeeping service is not offered daily. You can request daily housekeeping service at an extra charge.

Please note that all rooms are individually furnished and the photos are presented as a guide only. Some rooms on higher floors offer filtered ocean views. Allocation of rooms is completed on the day of arrival and is based on availability. Requests for higher floors and views are subject to availability at the time of allocation and can not be guaranteed.

Limited WIFI is available. Please note that download limits apply depending on length of stay. 500MB of free WiFi is provided for 1 day; 1GB for 2-3 days and 1.5GB for 4-7 days.