Shangri-La Hotel Sydney, Sydney, New South Wales, Australia

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Shangri-La Sydney in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that there is a 1.5% charge when you pay with a credit card. Please note that Shangri-La Hotel Sydney requires a credit card pre-authorisation of the total cost of the reservation

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children aged 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult breakfast price.

Please note over New Years a non-refundable, non-transferable pre-payment is required.

Floor allocations will depend on the room type and date of arrival. Guests cannot request a specific floor during this time.

When booking 9 rooms or more, different policies and additional supplements will apply.

Please note that the parking fee may vary for vehicles over 2.1 meters in height.

In accordance with the NSW Public Health Order, from 11 October 2021, hotel teams will be required to confirm the vaccination status of guests. This will be done during the booking process and on check in. The hotel team is required to check vaccination certificates of guests for both vaccination doses or medical exemption forms at the hotel and in the restaurant and bars. For more information, please contact the property using the contact details found on the booking confirmation.