English Mercure Charlestown
109 Madison Drive,charlestown, Newcastle, Nsw,2290
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Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.4% charge when you pay with an American Express credit card.
Please note that there is a 3.2% charge when you pay with a Diners Club credit card.
All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.
In accordance with the NSW Public Health Order, from 11 October 2021, hotel teams will be required to confirm the vaccination status of guests. This will be done during the booking process and on check in. The hotel team is required to check vaccination certificates of guests for both vaccination doses or medical exemption forms at the hotel and in the restaurant and bars. For more information, please contact the property using the contact details found on the booking confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 2.4% charge when you pay with an American Express credit card.
Please note that there is a 3.2% charge when you pay with a Diners Club credit card.
All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.
In accordance with the NSW Public Health Order, from 11 October 2021, hotel teams will be required to confirm the vaccination status of guests. This will be done during the booking process and on check in. The hotel team is required to check vaccination certificates of guests for both vaccination doses or medical exemption forms at the hotel and in the restaurant and bars. For more information, please contact the property using the contact details found on the booking confirmation.
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Facilities
Hotel Facilities
- Free Wifi
- Restaurant
- Room Service
- Meeting/Banquet Facilities
- Bar
- Terrace
- Non-smoking Rooms
- Laundry
- Dry Cleaning
- Family Rooms
- Breakfast in the Room
- Ironing Service
- Free Parking
- Express Check-in/Check-out
- Soundproof Rooms
- Heating
- Fax/Photocopying
- Outdoor Pool
- Air Conditioning
- Designated Smoking Area
- Snack Bar
- Outdoor Pool (all year)
- Daily Housekeeping
