Mantra Nelson Bay, Nelson Bay, New South Wales, Australia

Please inform Mantra Nelson Bay in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Payment will be taken at the time of booking.

Please note that there is a 1.05% surcharge when paying with a Visa or Mastercard credit card and there is a 1.98% surcharge when you pay with American Express credit card. Please note that the property does not accept pre-paid debit cards.

Valid photo identification and the same credit card used at the time of booking must be presented on arrival. The property has the right to refuse any booking when the guest cannot provide a valid photo ID or valid credit card that matches the name on the booking. Cash is not an acceptable form of deposit at this property.

This property enforces a strict 'Non-Smoking Policy'.

In accordance with the NSW Public Health Order, from 11 October 2021, hotel teams will be required to confirm the vaccination status of guests. This will be done during the booking process and on check in. The hotel team is required to check vaccination certificates of guests for both vaccination doses or medical exemption forms at the hotel and in the restaurant and bars. For more information, please contact the property using the contact details found on the booking confirmation.