Vela Phu Quoc Resort, Phu Quoc Island, Kien Giang, Vietnam

Please inform Vela Phu Quoc Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Airport shuttle pick-up services by a 16-seat bus are available only between the scheduled hours of 6:00 and 22:00 daily. This service does not operate on Vietnamese New Year. Eligible guests who wish to utilize the service are required to provide flight details and arrival times at least 3 days prior to check-in. You may use the Special Requests box or contact the property directly through the contact details provided in your booking confirmation.

Guests staying a minimum of 6 nights or more can benefit from complimentary round-trip airport shuttle services (subject to availability).

The property regrets to inform all guests that failure to provide flight and arrival information may lead to the forfeit of the shuttle service. Guests are required to present at the airport at least 30 minutes prior to shuttle departure times.

Please note that this complimentary services are non-refundable.