Awanoyu Ryokan, Matsumoto, Nagano, Japan

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform Awanoyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Guests arriving after 17:00 must inform the property in advance. Contact details can be found on the booking confirmation.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Please note, the on-site bathroom is not available due to cleaning from 14:30-15:00 every day except Thursday and 10:00-15:00 on Thursdays.

Guests with children need to contact the property in advance if they require child meals. Charges apply.

Please note, guests must notify the property at least 2 days in advance of their arrival date to request on-site meals. Contact details can be found in the booking confirmation.

Please note there are no restaurants or convenience stores nearby.

The property is a 60-minute drive from Matsumoto Interchange. Guests arriving with a car are advised to drive early as roads to the property are through a mountainous area.

Please note that public transportation between Matsumoto Station and the property is limited and guests arriving by public transportation are advised to check bus and train schedules in advance.