Kobe Portopia Hotel, Kobe, Hyogo, Japan

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Please note that buffet will not be served until further notice. The property will serve a set breakfast meal alternatively.

Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation.

Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. For more information, please contact the property directly.

Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.

To use the shuttle service to Universal Studios Japan, please make a reservation at least 1 day in advance. Contact details can be found on the booking confirmation.

If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show.

A free shuttle is provided by the property according to the following schedule:
Hotel to JR Sannomiya Station or Shinkobe Station: Shuttle runs every 20 minutes from 07:20 until 22:00.
JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 until 21:40.
Shinkobe Station to hotel runs only during the weekends: Shuttle runs every 20 minutes from 08:30 until 21:30.

For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details.

Please note, opening hours for executive lounge Oval Club are 11:00 to 19:30. Please note, onsite bar are temporarily closed until further notice.