English Hotel Grand Toya
049-5721 Hokkaido, Lake Toya, Toyako Onsen 144 , Japan
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Please inform Hotel Grand Toya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please note that all children from 2 to 6 years can stay using existing beds at an extra charge. Please see Children and extra beds policy.
This hotel only accepts Visa, JCB, American Express and MasterCard to guarantee a booking. Union Pay cards can still be used to pay at the property.
Guests with a dinner-inclusive plan must be at the property restaurant by 19:30 to eat dinner at the property. Guests who arrive at a later time may not be served dinner, and no refund will be given.
Rates differ according to the number of guests. Please make sure to book with the correct number of guests.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Please note that all children from 2 to 6 years can stay using existing beds at an extra charge. Please see Children and extra beds policy.
This hotel only accepts Visa, JCB, American Express and MasterCard to guarantee a booking. Union Pay cards can still be used to pay at the property.
Guests with a dinner-inclusive plan must be at the property restaurant by 19:30 to eat dinner at the property. Guests who arrive at a later time may not be served dinner, and no refund will be given.
Rates differ according to the number of guests. Please make sure to book with the correct number of guests.
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Facilities
Hotel Facilities
- Free Wifi
- Sauna
- Vending Machine (drinks)
- Heating
- 24-Hour Front Desk
- Free Parking
- Hot Spring Bath
- Family Rooms
- Fax/Photocopying
- Shops (on site)
- Air Conditioning
- Canoeing
- Massage
