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Nothing like the online ads. It was untidy, dark & depressing. Lifts inefficient. Rooms in need of an upgrade. Staff unhelpful. Breakfast uneatable (& undrinkable with poor coffee & Tang orange...more +
Garden Palace Surabaya
Jalan Yos Sudarso 11
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Based on 368 traveler reviews
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TripAdvisor Traveler Rating
? TripAdvisor 2016Latest reviews from TripAdvisor
jensydney2017
Sydney, Australia
Stayed May 2023
“Go somewhere else”
BlueDevil102
Surabaya, Indonesia
Stayed December 2022
“Great Location but Outdated”
Cons: 1. Hotel is old, outdated and in dire need of total renovation. 2. Lobby area look dark and gloomy 3. The room we booked was Superior room, we got room on 6th floor but it was dirty...more +
89joyce
Stayed October 2022
“STAYCATION @ the heart of Surabaya”
the location is in the heart of Surabaya, next to the Legendaris Ice Cream Palace: ZANGRANDI. The hotel is quite old...not good at maintenance due to Pandemic Situation. But overall still okey. I...more +
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