The room service is very good quality, Space is good enough, furnitures also good for our stay, Air condition is one of part needs to be be improved, air circulation is too low. If the air...more +
Sofitel Hangzhou Westlake
333 Xihu Ave, Wushan Shangquan, Shangcheng Qu, Hangzhou Shi, Zhejiang Sheng, China, 310002
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Hotel Reviews
TripAdvisor Traveler Rating
? TripAdvisor 2016Latest reviews from TripAdvisor
Ken G
Stayed February 2025
“6樓服務員 袁培靈清潔整理房間很乾淨整齊,我們住宿608號房期間,每逢相遇她都很有禮貌的問好,並尋問我們是否滿意飯店的服務,有任何需要可以找她協助處理,袁服務員的服務態度很親切細心”
Zsuzsanna G
Stayed February 2025
“First breakfast in China”
Great choice of breakfast, Sandy was really helpful with great recommendations. Authentic and also international meals can be found. Good quality tea is refilled whenever your mug is empty. The hotel...more +
Philip M
Stayed February 2025
“Great experience at the Sofitel Westlake”
Great location, facilities and service. Very friendly and helpful. Great selection of food for breakfast the staff, such as Allen, remembered what we usually had. Situated just over the road from...more +
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